Do you see an error message "You can only install Office on a PC or Mac"? In the portal check whether "Office" or "Phone & tablet" is selected at the left of the page.Is the device supported? Office 365 is available for Mac, Windows, iPhone, iPad, and Android phones and tablets.Retirees and graduates do not retain eligibility for Office 365 when they leave the U.Students, faculty and staff who leave the U will lose Office eligibility within a few days after they leave.
If you are staff or faculty, do you have an on-going position at the U? If your appointment changes term-by-term, you may lose access during times when you are not on staff.It may take a day or two after you register until you are able to install Office. If you are a student, when did you register for classes? Eligibility for Office is updated daily.If you are a student, are you currently registered for at least one credit?.
If you can't login, are you eligible for Office 365? See below.
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